Flt 1999 from FLL on11-22-15 was a mess. Was delayed for the reason that all baggage was not loaded due to rain,then the baggage was loaded improperly, we taxied back again to your terminal, fixed the baggage after which we would have liked gasoline due to the fact we had been delayed. We waited for somebody to come to unlock the gas tank(that technique) for at least forty mins.
I realize that it could be some time right before USAIR and American software program will likely be synched. But, there is no basis for your agents to become so disconnected.
On December twenty five, My a few sons And that i had a flight from Cleveland to Phoenix which was to go away at seven:fifty by using a quit in Charlotte NC. At about 3 or 4 pm within the day of our departure, American Airways delayed our flight which might make us overlook our connection in Charlotte which had no other flights out to Phoenix that day OR the next! And why the delay? No explanation. So without any help from an AA agent..(Virtually like it absolutely was our fault) we located One more flight through Dallas…which left in an hour or so as well as a fifty percent. We produced it to the airport but with Yet one more impolite AA agent, (I comprehended it absolutely was occupied with the holidays and all) I was assured which i could get my bag in Dallas because we now experienced to invest the night time there. I questioned him in regards to the tag that seemed like it had been checked to Phoenix and he mentioned curtly, you’ll just decide it up in Dallas and recheck it in the morning. Properly the bag did not ensure it is about the conveyer in Dallas. After i asked another consultant over it, he explained it was in an enormous space and it had been heading out after we still left in the morning. I explained to him I needed it for my hotel keep, and he instructed me it would acquire four several hours to have it. Okay…nevermind…I’ll be back again below in 4 hrs!!! So I still left for that Dallas lodge devoid of my baggage.. Got on our flight the subsequent morning and took off by the due date.
I am standing at American Airways counter in McAllen, Tx looking forward to a lodge voucher three hours after landing from Flight 5783 that was redirected on account of lousy weather over Queretaro.
If Here is the new American Airlines I’ll go on record as indicating I much like the aged just one improved. You received’t go broke by dropping my company but you should have an additional seat accessible to market to A few other unsuspecting customer.
We are Recurrent flyer consumers for more than thirty several years, and among the points of interest for us to continue with your services are definitely the benefits you give to us and the good service We have now always had in countless visits with AA. On Jan 29 2015, I identified as AA en Español to help make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice lady Ana Maria helped me with many of the paper do the job and I did buy all the additional fees with my Metropolis Credit Card foe my partner and myself and Ana Maria informed me that I will get affirmation on my e mail, and gave me more than the phone our two locator information. Well, currently Once i known as again for the reason that we did not get the information on my e-mail, we had been knowledgeable to our shock that only my partner had reservation and there was very little on file for myself!
I really strongly usually do not desire to fly with American Airways ever once more, their consumer service is Terrible!!! I used to be on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay around. Why in the world do I really need to fly to Big apple to return to Virginia. My fight was suppose to depart Miami Global to Laguardia at 5pm. The flight was to start out boarding at four:30pm and so they manufactured an announcement that their might be a fifteen minute delay and I went on the counter to check with the representative if I was likely to make my link and she instructed me I can be fantastic. The key reason why I checked on my relationship was since my lay over wax only fifty eight minutes. We’ll we boarded the flight so I assumed I will be fine to capture my link bug which was so we sat around the aircraft for over and hour when they mounted many of the required to fix. They did not give any one the possibility to attempt to make alternate vacation which was Definitely Improper. I used to be in Miami for my brother’s funeral considering the fact that Thursday. My husband performs two job and he had to choose off from get the job done Thursday, Friday and Monday from both equally jobs. I also needed to choose off myself. The flight at some point took off And that i skipped my connection.
A company associate And that i traveled back from Punta Cana, DR on flight 1629 from a company journey past Friday (two/five/sixteen) after which you can on to Dallas through flight 207. As soon as arriving go to website again into Dallas and retrieving our baggage, we discovered a powerful odor to the suitcases then to the contents inside of, the offensive “musty†smell permeated anything and on some things it’s doubtful that the smell is usually eliminated.
Question if any individual reads this but AA will be the worst airline in the world. Didn’t fly them For many years resulting from inner difficulties.
American Airways,i am so upset !!! I had this kind of hard time with my disabled little one!! You shed my stroller seat belt, i had to wander the many way about the airport Keeping my four a long time outdated daughter…and after standing a person hour for the baggage claim they advised me to call your consumer service ,guess what? They might’nt do just about anything!! it proceeds? unbelievable!!!
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27th Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was completely unsuitable for the 7 hr journey. The seats spec/recline/legroom have been what I might count on on a vacation charter or commuter flight of 1 hour. Moreover, the examining light-weight didn't do the job and in addition to the movie there was no channel open for tunes.
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Flight 686 dec 26 2015 My husband & i were advised the wrong transfer terminal gate in charlotte on airplane gonna freeport rather than nassau. I went to flight attendant driving counter to clarify flight. He checked out me humorous After i explained nassau smirked by no means checked out my ticket to explain Place This flight was one hour delayed so there was no rush.